FAQ

The delivery charges depend on the weight of the product including packaging as well as your location. An online calculator will process your sale data and notify you with an accurate amount before you make the purchase.
2.500KD/- Flat delivery rate within Kuwait.

Madame Bijouxx accepts payments through Tap- Online Payment solution as well as Cash On Delivery.

Deliveries within Kuwait can be expected to arrive on the same day of purchase or the next day. If an order is placed over the weekend, you can expect it at the start of the following week. International deliveries can be expected within 2-5 days with exceptions of delay due to public holidays.

At Madame Bijouxx, a customer's trust is our priority. Thus, we, solely have access to your data and do not outsource it to any third party.

After purchase, we at Madame Bijouxx process your order, wrap it up, top it with a bow and then ship it off to you, hoping to bring you complete satisfaction.

On purchase of a product, you will receive an electronic confirmation as well as an invoice via e-mail. You will also receive a physical invoice attached to your packaged delivery.

Terms and Conditions

Age of Consent
By placing an order at Madame Bijouxx, you here by declare that you are of the appropriate legal age to purchase the items. If we discover that you are not legally entitled to order certain goods, we will not be obliged to complete the order.

Contract Formation
All orders made by you through the Madame Bijouxx website are subject to acceptance and availability. We may choose not to accept your order for any reason.

Prices of products are correct at the time of entering information, however, we reserve the right to change prices without prior notice.

Order totals may vary based on the exchange rate at the time of placing an order.

Madame Bijouxx is not liable to pay any taxes or customs charges that may apply based on an order’s country of origin.

For the avoidance of doubt, no contract will exist between you and Madame Bijouxx for the sale by Madame Bijouxx to you of any product unless and until Madame Bijouxx sends you an e-mail confirming that it has dispatched your product.

All intimate wear and personalized items are non-exchangeable, non-refundable.

All sale items cannot be returned, exchanged or refunded.

Data Protection
Madame Bijouxx will not pass on your details to any third party without your prior consent.

GIFT CARD – TERMS & CONDITIONS